Legal

Privacy Policy

Last updated: May 2026

1. Introduction

FlexHR, operated by OrganiCode (Pty) Ltd ("we", "us", "our"), is committed to protecting your personal information in accordance with the Protection of Personal Information Act, 2013 (POPIA) and other applicable South African legislation.

2. Information We Collect

We collect the following categories of personal information:

  • Account information: Name, email address, phone number, company name
  • Usage data: Pages visited, features used, browser type, IP address
  • HR data: Employee records, leave data, payroll information (processed on behalf of your organisation)

3. Purpose of Processing

We process your personal information for the following purposes:

  • Providing and maintaining our outsourced payroll and HR services platform
  • Processing waitlist signups and communicating with prospective customers
  • Improving our services and user experience
  • Complying with legal obligations

4. Legal Basis

We process personal information based on: your consent, performance of a contract, compliance with legal obligations, and our legitimate interests in providing and improving our services.

5. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Waitlist signup data is retained until you request removal or until we no longer need it for our business purposes.

6. Data Sharing

We do not sell your personal information. We may share data with trusted service providers who assist us in operating our platform (e.g., hosting providers, email services), subject to appropriate data processing agreements.

7. Data Security

We implement appropriate technical and organisational measures to protect your personal information, including encryption in transit (TLS), secure authentication, audit logging, and access controls.

8. Your Rights

Under POPIA, you have the right to:

  • Access your personal information
  • Request correction of inaccurate information
  • Request deletion of your information
  • Object to processing of your information
  • Lodge a complaint with the Information Regulator

9. Cookies and Analytics

We use Google Analytics and Microsoft Clarity to understand how visitors use our website. These services may use cookies and similar technologies. You can control cookies through your browser settings.

10. Contact Us

For privacy-related enquiries or to exercise your rights, please contact us:

11. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the updated policy on this page with a revised "last updated" date.